Welcome to Lamlingo's tracking page ๐ Just enter your tracking number from the confirmation email to stay updated on your order ๐ Need help? We're here for you! ๐ Thanks for choosing us!
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FAQs
Can I update the shipping address on my order?
Can I update the shipping address on my order?
We can update your delivery address as long as you contact us with the new address before your order is shipped. If your package has already been shipped, we cannot guarantee that your order will be shipped to the new address, but we will try our best.
Can I cancel my order before it is shipped?
Can I cancel my order before it is shipped?
- You can cancel your order by contacting us via email (see the Contact Us section for details).
- All cancellations are subject to confirmation by our support team. While we strive to process requests quickly, we cannot guarantee that every cancellation request will be successful.
- If we successfully detain or recall the goods, your order will be cancelled
When can I expect to receive my order?
When can I expect to receive my order?
The specific delivery time depends on your geographical location, please refer to our shipping policy.
Where can I find my order number?
Where can I find my order number?
You can view your order number and other order information by logging into your account (if you have already registered an account). You can also view your order confirmation emailsupport@lamlingo.com.
I received most of my order but one item is missing, what do I do?
I received most of my order but one item is missing, what do I do?
Rest assured that the item will arrive shortly. Items may be shipped from different warehouses and delivered at different times. Please check if your order has multiple tracking numbers. You may also contact our customer service team atย support@lamlingo.comย for further assistance.
How can I track my order?
How can I track my order?
Once the package is shipped, you will receive a shipping confirmation email with tracking information. Or you can visit the "Track My Order" page on our website. If none of the above methods can be used to obtain it, you can contact the support team directly for help.
Why is my tracking information not updating?
Why is my tracking information not updating?
This will not happen if the item you ordered is in stock. Since we ship internationally (except within the continental United States), we typically use international shipping methods and the tracking information will automatically update when your order is received. Rest assured that your order is on its way and will arrive soon! If you have any additional questions or concerns, please contact our customer service team atย support@lamlingo.com.
What should I do if my order shows as shipped but I haven't received it?
What should I do if my order shows as shipped but I haven't received it?
Some carriers scan packages for delivery before they are shipped. Please allow an extra day for the carrier to deliver your order. If you still haven't received your order after one day, you can file a claim directly with the carrier, or you can contact our customer service team atย support@lamlingo.comย with any additional questions or concerns.